We understand the importance of staying updated on the status of your order, and we've made it convenient for you to track it every step of the way. Depending on whether you're a registered customer or not, there are two simple methods to track your order.

1 ) If you have an account with us, tracking your order is effortless. Follow these steps:

  • Log in to Your Account: Visit our website and log in using your registered email address and password.

  • Navigate to "Orders": Once logged in, go to your account dashboard and find the "Orders" section.

  • View Tracking Information: In the "Orders" section, you'll find a list of your recent orders. Click on the specific order you wish to track, and you'll find the tracking ID. You can click there and you will be redirected to the Courier page where you can see the status.

2 ) If you are not registred as a customer you can check the tracking code of your order in the email that we sended you at the moment that you did the order.

That's it! Whether you're a registered customer or not, tracking your order with NAE Vegan Shoes is simple and hassle-free. If you encounter any issues or have further inquiries, don't hesitate to contact our customer support team for assistance via the email: orders@nae-vegan.com. 

Thank you for choosing NAE Vegan Shoes!